MX Sport Audio Modulation, VCO, Iron Grunt, slight hum from backlight

bado1 Wrote:
-------------------------------------------------------
> Cheers, John.
>
> Kemper,
>
> "For those of us about to die, we salute you"!
> Man, I love that movie . Russel Crowe's best.
>
> In to the arena....
>
> So, do you really believe that White's set out to
> "screw the consumer"?

I never said they set out to screw the customer. I haven't stated an opinion on that. I think they are screwing the customer now by sending out untested machines. They are also screwing them by not properly addressing the issues with the MXS. When a customer takes out an MXS for a hunt and it fails they are screwed.



I doubt very much that
> White's had any intention of screwing anybody.
> Just the opposite, I'm sure. No small business
> would have wanted the sh$t storm that has ensued
> with this launch.
> The moderator of their clubhouse doesn't consider it a sh$t storm but I agree that no one would have wanted this especially the people that are the recipients of such described product.
>
Since when did you become the metal detectorist's
> consumer advocate?
When Whites hired me to come up with a new slogan that conveys to the public their position--" Send 'er in "

Did you buy one?
NO



Do you even
> have a dog in this fight?
My concerns are to discuss the issues with what you referred to as a " sh$t storm.


I don't. I didn't buy
> one. I believe that Whites will get it
> straightened out. At least I'm positive about the
> out come. Why pile on?
It's not only a matter of " if " but also " when " Whites is asking for feedback. It would be disrespectful to not give honest feedback.

I'm sure that they are
> very well aware of what's going on from the
> customers that actually purchased one.
> There is more to the issue than that but you may be right about that and people don't get paid the big bucks for nothing. " Send 'er in "
>

Why do you assume I was referring to "the people"
> at the end? Perhaps, I was referring to Whites.
> LMAO. Human suffering, blood ,gore.
> I guess you can clear that up by telling us.
>
Dean

Daniel Tn Wrote:
-------------------------------------------------------
> 93 posts since joining the forum. 50+ of them are
> in this thread.
>
> I think the point has been driven home. You might
> be accused of many things, but being inarticulate
> isn't one of them. Get outside and get some air.
> Enjoy life. I've had 5 days off work and spent a
> good chunk of Friday water detecting and all day
> Saturday competing in the TN state archerh
> championship. From the looks of it, you've spent
> your whole week and weekend on the forums obsessed
> with Whites and a metal detector. That ain't no
> way to live.

When I am on my feet again I will, and the Temperature is way up there at the moment and I stay in the cool until the weather cools down,

I cannot understand why those that are obviously protesting regarding White's treatment on this cannot see the forest for the tree's -

Look at how their management team have set themselves up to fail for such an event like this - White's Forum locks threads when the heat is on - No surprises at FMDF either as most of the moderators showed their loyalty & true colors when Makro were heavily slammed with the release of their Racer - As TNSS can co-oberate, that anyone at that time that said anything positive about the Racer was personally attacked & yet I find it comical the reasoning behind them now starting to lock threads -

Why is it so hard for a representative from White's just to stand up and say -

Listen Guys n Gals - we screwed up - it happens - we took some shortcuts we normally do not do in an effort to try to compete with the foreign brands - We simply dropped the ball on this one guys but we are going to get you all sorted as quickly as possible - Give us the opportunity to make things right and we WILL - We are a proud long serving US company as you well know and we dedicated ourselves over the years to ensure the metal detectors you use today are still Made in the good ol USA -

We will be soon releasing a public statement regarding the MXS and how we will be making it right, but until then please do not think that we have turned our backs on you - We will be endeavoring to come up with a solution that all parties will be happy with - Again, my sincere apologies for what can only be described as a failure not only in the product, but the way it was launched and the way we have handled it since - I can assure you that we WILL be reviewing our entire process, so until then, we will be working quickly on refund/replace strategy -

We will have something announced in the very near future -

BUT what do we get?

Some media guy jumps over here and starts kissing butt, but at the same time places demands on our forum members - Goes on about how great White's is - Then asks for all abuse to be hurled at him and his boxer chin, only to simply run away - That was exactly what he wanted to do to start with as he implemented exits plans with his posts - I don't know but if I was the boss of White's him and funny guy would be gone as its that attitude and the way those two run their forum that has made it really difficult for them to access help outside of their clicky little group -

No I don't have a horse in this race as I was put through the mill by some dedicated White's users early on in the hobby, however I do know a little about representing manufacturers and as far as I am concerned, the MXS is NOT the real issue with White's as I am sure it will be fixed. But how hard is it for them to find someone in management with the backbone to represent a company thousands of Americans have grown to love & no doubt give their right arm to represent - I am from NZ but I can tell you one thing - I would be fighting tooth and nail in an effort to regain public support during all of this & if you have to call upon some of the semi-retired legends in the industry just to do your basic, how do we fix this mess situation, its becomes more obvious by the day, media guy & funny guy haven't got a clue between them ........

I am done & dusted over this now & I apologize to Tom/Keith/Steve/Monty & the rest of the guys I respect around here but if it was all about the detector itself, I would have simply STFU and learned BUT when it comes to incompetence by some people, I find it hard to take & feel that I have to vent - Cheers

[www.earthscan.co.nz]



Edited 2 time(s). Last edit at 07/25/2016 01:39AM by rustic charm.

bado1 Wrote:
-------------------------------------------------------
> Cheers, John.
>
> Kemper,
>
> "For those of us about to die, we salute you"!
> Man, I love that movie . Russel Crowe's best.
>
> In to the arena....
>
> So, do you really believe that White's set out to
> "screw the consumer"? I doubt very much that
> White's had any intention of screwing anybody.
> Just the opposite, I'm sure. No small business
> would have wanted the sh$t storm that has ensued
> with this launch.
>
> Since when did you become the metal detectorist's
> consumer advocate? Did you buy one? Do you even
> have a dog in this fight? I don't. I didn't buy
> one. I believe that Whites will get it
> straightened out. At least I'm positive about the
> out come. Why pile on? I'm sure that they are
> very well aware of what's going on from the
> customers that actually purchased one.
>
> Why do you assume I was referring to "the people"
> at the end? Perhaps, I was referring to Whites.
> LMAO. Human suffering, blood ,gore.
>
> Dean

Yeah I did get one and I was Smart enough to ditch it ASAP, And No I don't think that Whites set out to Screw people, But this has been dragging On since March and When you ask a Question you get you get BS or the Answer you get is a Question, Or told about someone elses finds, Well good luck to them but that is not helping all those who bought a pig in a Poke,

I wanted this machine but I was the one who first saw the problems and when I tried to tell people I got the same crap response as yours, I told everyone what was wrong as far back as February and they all knew better and came out with the same smart azz comments as yours, Anyway YOU know all that because you were there at D&P and you know someone said I was right and you also read their Public Apology.

I became Metal Detectorist Advocate when everyone else Lost their Spine,, Your comments would be better off directed at Whites because they Release a Product that they knew was Faulty and to carry on and sell it KNOWING of all its faults is Plain Wrong, and a Hairs width away from Fraud. I have never ripped anyone off EVER, And at leased I stand for something, What you don't know is all crap that went on in the back ground, But I was RIGHT 5 Months ago and I am right NOW, Because I am standing up for others along side them trying to get whites to do the right thing, If you don't like the Truth then don't read my posts, I won't take offence, But I can back up everything I have sad, Whites can't make those Claims,

Enjoy your MXS**T

rustic charm Wrote:
-------------------------------------------------------
> I cannot understand why those that are obviously
> protesting regarding White's treatment on this
> cannot see the forest for the tree's -
>
> Look at how their management team have set
> themselves up to fail for such an event like this
> - White's Forum locks threads when the heat is on
> - No surprises at FMDF either as most of the
> moderators showed their loyalty & true colors when
> Makro were heavily slammed with the release of
> their Racer - As TNSS can co-oberate, that anyone
> at that time that said anything positive about the
> Racer was personally attacked & yet I find it
> comical the reasoning behind them now starting to
> lock threads -
>
> Why is it so hard for a representative from
> White's just to stand up and say -
>
> Listen Guys n Gals - we screwed up - it happens -
> we took some shortcuts we normally do not do in an
> effort to try to compete with the foreign brands -
> We simply dropped the ball on this one guys but we
> are going to get you all sorted as quickly as
> possible - Give us the opportunity to make things
> right and we WILL - We are a proud long serving US
> company as you well know and we dedicated
> ourselves over the years to ensure the metal
> detectors you use today are still Made in the good
> ol USA -
>
> We will be soon releasing a public statement
> regarding the MXS and how we will be making it
> right, but until then please do not think that we
> have turned our backs on you - We will be
> endeavoring to come up with a solution that all
> parties will be happy with - Again, my sincere
> apologies for what can only be described as a
> failure not only in the product, but the way it
> was launched and the way we have handled it since
> - I can assure you that we WILL be reviewing our
> entire process, so until then, we will be working
> quickly on refund/replace strategy -
>
> We will have something announced in the very near
> future -
>
> BUT what do we get?
>
> Some media guy jumps over here and starts kissing
> butt, but at the same time places demands on our
> forum members - Goes on about how great White's is
> - Then asks for all abuse to be hurled at him and
> his boxer chin, only to simply run away - That was
> exactly what he wanted to do to start with as he
> implemented exits plans with his posts - I don't
> know but if I was the boss of White's him and
> funny guy would be gone as its that attitude and
> the way those two run their forum that has made it
> really difficult for them to access help outside
> of their clicky little group -
>
> No I don't have a horse in this race as I was put
> through the mill by some dedicated White's users
> early on in the hobby, however I do know a little
> about representing manufacturers and as far as I
> am concerned, the MXS is NOT the real issue with
> White's as I am sure it will be fixed. But how
> hard is it for them to find someone in management
> with the backbone to represent a company thousands
> of Americans have grown to love & no doubt give
> their right arm to represent - I am from NZ but I
> can tell you one thing - I would be fighting tooth
> and nail in an effort to regain public support
> during all of this & if you have to call upon some
> of the semi-retired legends in the industry just
> to do your basic, how do we fix this mess
> situation, its becomes more obvious by the day,
> media guy & funny guy haven't got a clue between
> them ........
>
> I am done & dusted over this now & I apologize to
> Tom/Keith/Steve/Monty & the rest of the guys I
> respect around here but if it was all about the
> detector itself, I would have simply STFU and
> learned BUT when it comes to incompetence by some
> people, I find it hard to take & feel that I have
> to vent - Cheers

Being a Southern Boy Like your self I feel the same way and I agree with Every Word, There are 2 things I have asked for since I first saw the problem, One was the Truth and the Other was for someone from Whites management to just come out and tell it like it is,

But while the people who just come here to Stir the pot, then nothing gets resolved and pages of BS by those clowns create is just delaying and High Jacking the Thread, If they don't like what is being said then Don't read it, No one has a gun to their heads saying the have too, But when this is Over I will remember ALL of what happened,

john



Edited 1 time(s). Last edit at 07/25/2016 02:04PM by auminesweeper.

The MXS is Whites problem. They should not try to force people to help solve their problem. If someone wants to that is fine.

They should immediately send notice to everyone that purchased the machine that they are are offering a full refund for anyone that wants a refund.

Any machine that is inspected for and updated for operational issues and faceplate issues ,by Whites ,should have the serial number recorded and made available by Whites.

These steps would help minimize consumers concerns and lack of use they are experiencing.

These steps would also help minimize the fact that these machines are going to be in the detecting community without known issue resolved.

Once these steps are taken then it would be proper for Whites to work with anyone that wants to but in no way feels they have to in regards to this machine.

Hey guys, back from the weekend. Looks like you've had a decent discussion over the weekend. Did any of you get out and go detecting? I went to a park with the MXS, didn't hit any rings but paid for lunch in clad! Waiting for the rest of the crew to show up today and should have an update soon. We will address the problems some people are having with the MX Sport.

Our customers are the most valuable asset a company has. So when we let them down, it is on us to take responsibility and make things right. Thank you for all of the PM's, it's good to hear from some of you (and I appreciate the encouragement).

I plan on making a post later today.

Im holding my breath for the Whites announcement...almost about to pass out!!!!

[Send 'er in]







[ Send 'er in again ] vvvvvvvvvvvvvvv



Edited 1 time(s). Last edit at 07/28/2016 01:27AM by Kemper94.

Just got my updated MXS back from Whites a couple days ago. This is the latest update and I have the same issues with mine that you describe. The backlight causes a background hum. If I turn VCO off, the pinpoint audio drops out and pinpointing must be done by watching the depth display. If I turn the Audio Modulation on, it results in bizarre audio signals that are maybe 1/4 as loud as the other signals in the same vacinity, resulting in a confusing mishmash of signals, plus signals that appear and disappear, some repeatable, some not or only repeat every few swings. The detector will find stuff, and will find it deep but there is so much not working properly that it is very frustrating to use, especially since I am trying to learn this detector and at the same time trying to sort out what is stuff that is working properly and what is stuff that is not working properly. The most usable program for me is the All Metal in hypersat of 8. But for the price of this detector, all the programs need to be usable, and all the features need to function properly. Hope Whites figures it out soon........

Flbchbm Wrote:
-------------------------------------------------------
> Just got my updated MXS back from Whites a couple
> days ago. This is the latest update and I have the
> same issues with mine that you describe. The
> backlight causes a background hum. If I turn VCO
> off, the pinpoint audio drops out and pinpointing
> must be done by watching the depth display. If I
> turn the Audio Modulation on, it results in
> bizarre audio signals that are maybe 1/4 as loud
> as the other signals in the same vacinity,
> resulting in a confusing mishmash of signals, plus
> signals that appear and disappear, some
> repeatable, some not or only repeat every few
> swings. The detector will find stuff, and will
> find it deep but there is so much not working
> properly that it is very frustrating to use,
> especially since I am trying to learn this
> detector and at the same time trying to sort out
> what is stuff that is working properly and what is
> stuff that is not working properly. The most
> usable program for me is the All Metal in hypersat
> of 8. But for the price of this detector, all the
> programs need to be usable, and all the features
> need to function properly. Hope Whites figures it
> out soon........

Sorry to here that, by the sound of it the updates appear to be moving further away from the desired results and is now worse than the original software.

John

Flbchbm Wrote:
-------------------------------------------------------
> Just got my updated MXS back from Whites a couple
> days ago. This is the latest update and I have the
> same issues with mine that you describe. The
> backlight causes a background hum. If I turn VCO
> off, the pinpoint audio drops out and pinpointing
> must be done by watching the depth display. If I
> turn the Audio Modulation on, it results in
> bizarre audio signals that are maybe 1/4 as loud
> as the other signals in the same vacinity,
> resulting in a confusing mishmash of signals, plus
> signals that appear and disappear, some
> repeatable, some not or only repeat every few
> swings. The detector will find stuff, and will
> find it deep but there is so much not working
> properly that it is very frustrating to use,
> especially since I am trying to learn this
> detector and at the same time trying to sort out
> what is stuff that is working properly and what is
> stuff that is not working properly. The most
> usable program for me is the All Metal in hypersat
> of 8. But for the price of this detector, all the
> programs need to be usable, and all the features
> need to function properly. Hope Whites figures it
> out soon........

This isn't how the MX Sport operates normally. Can you post a video that shows the hum and behavior you are experiencing? We've taken apart a few MX Sports and tried to replicate this behavior but haven't been able to. So far this thread is the only source we have for the backlight hum and VCO problems, and a video would really help us get to the bottom of what's going on for you and Wayne.

tboykin Wrote:
-------------------------------------------------------
> Flbchbm Wrote:
> --------------------------------------------------
> -----
> > Just got my updated MXS back from Whites a
> couple
> > days ago. This is the latest update and I have
> the
> > same issues with mine that you describe. The
> > backlight causes a background hum. If I turn
> VCO
> > off, the pinpoint audio drops out and
> pinpointing
> > must be done by watching the depth display. If
> I
> > turn the Audio Modulation on, it results in
> > bizarre audio signals that are maybe 1/4 as
> loud
> > as the other signals in the same vacinity,
> > resulting in a confusing mishmash of signals,
> plus
> > signals that appear and disappear, some
> > repeatable, some not or only repeat every few
> > swings. The detector will find stuff, and will
> > find it deep but there is so much not working
> > properly that it is very frustrating to use,
> > especially since I am trying to learn this
> > detector and at the same time trying to sort
> out
> > what is stuff that is working properly and what
> is
> > stuff that is not working properly. The most
> > usable program for me is the All Metal in
> hypersat
> > of 8. But for the price of this detector, all
> the
> > programs need to be usable, and all the
> features
> > need to function properly. Hope Whites figures
> it
> > out soon........
>
> This isn't how the MX Sport operates normally. Can
> you post a video that shows the hum and behavior
> you are experiencing? We've taken apart a few MX
> Sports and tried to replicate this behavior but
> haven't been able to. So far this thread is the
> only source we have for the backlight hum and VCO
> problems, and a video would really help us get to
> the bottom of what's going on for you and Wayne.


I would like to see 5 different units be shown with video,,,where the audio modulation,,how it works and performs.

As far as this the only thread,, your only source,,, you likely to see a thread about this on your forum,,,if it were managed correctly.

So,,who does indeed have a totally good functioning unit,,with latest firmware update???

Mine is not working IMO correctly.

I don't think all the hoopla here,,,is made up or anything,,,but rather points to a problem(s).

Now,,if White's want to declare this is normal ops,,,and will not be remedied by any means,,,just go ahead and tell us.

Then folks will know where they stand,,and so will potential buyers of this particular detector.

Too much secrecy and information withholding going on here with the manufacturer,,,,so what are folks supposed to think???

I am a straight shooter,,,this goes with guns,,and my perspective here.

> I would like to see 5 different units be shown
> with video,,,where the audio modulation,,how it
> works and performs.

Tn, can you post a video of how yours is operating to demonstrate? I understand the thoughts on AudMod (and I'm able to replicate the issue). The backlight hum and VCO is more concerning since we don't have a unit at the factory that shows these symptoms. If your unit has the backlight hum I'd love to hear/see it, that will help us ID and fix any problems.

tboykin Wrote:
-------------------------------------------------------
> > I would like to see 5 different units be shown
> > with video,,,where the audio modulation,,how it
> > works and performs.
>
> Tn, can you post a video of how yours is operating
> to demonstrate? I understand the thoughts on
> AudMod (and I'm able to replicate the issue). The
> backlight hum and VCO is more concerning since we
> don't have a unit at the factory that shows these
> symptoms. If your unit has the backlight hum I'd
> love to hear/see it, that will help us ID and fix
> any problems.


VIDEO SPIDEO!!-----Send it in to Whites--and on their dime!!-------It's their problem (not ours)---we shouldn't have to do half their work for them.------It isn't "IF your unit has the backlight hum"---the gentleman said it does & we are not liars here.-----All this "buck passing" is getting sickening.------WHAT EVER happened to quality control????----This thing (as it is) should have NEVER have been released to the public!

Mr Boykin,

I think I am a leveled headed person.

Based on my experiences with my detector,,and the actual manufacturer's and manufacturer's rep stance,,feedback,,comments,,methods,etc,,,,I cannot in good conscience recommend your company fo a purchase for any detector really,,all models.

I do come in contact with folks who are interested in detecting,,and some who already detect.

My mind is made up here,,,will take monster changes inside your company to include its forum,,for me to change my mind.

I have asked questions here and elsewhere,,,and never get what I consider worthy responses.

Now this might just me me here talking,,,but I wouldn't want to place a huge bet that this is true.

Detector manufacturers,,,just like any other manufacturer,,,,need methods and processes in place to address customers and potential customers when things go wrong.

Your company has failed here.

To list a few of the actual failures.

Units not tagged or marked with proper firmware,,to include boxes for the units.

No clear cut way for a customer to identify faulty face plate material,,,meaning newer faceplates not marked for identification.

Dealers weren't directed to return to manufacturer in stock units--- the units with faulty firmware.

Dealers it seems we're not even contacted initially on the faulty firmware issue.

Silly videos posted before detector was released.

Too many commonsense related issues here not attended to.

I have been waiting a while now,, for White's and or yourself to prove me wrong.

But it hasn't happened,,it seems.

We have seen other manufacturers have problems,,,and I have monitored their handling,,,your methods and processes---NOT CONFIDENCE BUILDING !!!

Just as long as Funny Guy & Media Man can get out on the weekends to hunt - she is full steam ahead at White's -

I would have thought their time better spent on the actual issues at hand instead of doing what many of their customers can not - Go Detecting

[www.earthscan.co.nz]

I don't understand why Whites does not have a machine with the hum I know of a few that have had it this past week alone that got sent back, Are the Techs just reprogramming them without checking them out first, because if so then the cause will never be found, Owners need to list the faults and tape them to the machine and the Techs need to read the Note detailing what is wrong with the machine, Otherwise this is going to go on forever, The software settings need to be logged for each machine Upon inspection and then A new Data sheet needs to be sent to the owner and A copy stored at HQ of the update settings, Unless someone starts to take charge on this and keep such Data then Whites will have nothing to compare it to and they will never know or see the Cause, Only by keeping scope readings will show the before and after effect and Give Whites a Baseline to work from.

Why is it Down to the Users to find the problems and the Solutions, Why has Whites not got any machines with the backlight hum, I don't understand it because the machines with the problem were all sent back to Whites, Why are the Techs Not pre-testing the Units before re-programming them, Because they are Whipping out all the DATA faults.

We are not told about Why these things are happening, But it is down to us to come up with the resolution, Even when it comes down to Common Sense things like testing before and after and keep the records of that Serial Number. Has no one got any Ideas of how to conduct S&R for this machine,

tnsharpshooter Wrote:
-------------------------------------------------------
> Mr Boykin,
>
> I think I am a leveled headed person.
>
> Based on my experiences with my detector,,and the
> actual manufacturer's and manufacturer's rep
> stance,,feedback,,comments,,methods,etc,,,,I
> cannot in good conscience recommend your company
> fo a purchase for any detector really,,all
> models.
>
> I do come in contact with folks who are interested
> in detecting,,and some who already detect.
>
> My mind is made up here,,,will take monster
> changes inside your company to include its
> forum,,for me to change my mind.
>
> I have asked questions here and elsewhere,,,and
> never get what I consider worthy responses.
>
> Now this might just me me here talking,,,but I
> wouldn't want to place a huge bet that this is
> true.
>
> Detector manufacturers,,,just like any other
> manufacturer,,,,need methods and processes in
> place to address customers and potential customers
> when things go wrong.
>
> Your company has failed here.
>
> To list a few of the actual failures.
>
> Units not tagged or marked with proper
> firmware,,to include boxes for the units.
>
> No clear cut way for a customer to identify faulty
> face plate material,,,meaning newer faceplates not
> marked for identification.
>
> Dealers weren't directed to return to manufacturer
> in stock units--- the units with faulty firmware.
>
> Dealers it seems we're not even contacted
> initially on the faulty firmware issue.
>
> Silly videos posted before detector was released.
>
> Too many commonsense related issues here not
> attended to.
>
> I have been waiting a while now,, for White's and
> or yourself to prove me wrong.
>
> But it hasn't happened,,it seems.
>
> We have seen other manufacturers have
> problems,,,and I have monitored their
> handling,,,your methods and processes---NOT
> CONFIDENCE BUILDING !!!

I am a bit confused with this post TNSS or perhaps I am reading it incorrectly, but it seems to directly contradict a post you made 2 days ago on FMDF about MXSport? Sorry in advance if I misunderstood.

SeabeeRon Wrote:
-------------------------------------------------------
> tnsharpshooter Wrote:
> --------------------------------------------------
> -----
> > Mr Boykin,
> >
> > I think I am a leveled headed person.
> >
> > Based on my experiences with my detector,,and
> the
> > actual manufacturer's and manufacturer's rep
> > stance,,feedback,,comments,,methods,etc,,,,I
> > cannot in good conscience recommend your
> company
> > fo a purchase for any detector really,,all
> > models.
> >
> > I do come in contact with folks who are
> interested
> > in detecting,,and some who already detect.
> >
> > My mind is made up here,,,will take monster
> > changes inside your company to include its
> > forum,,for me to change my mind.
> >
> > I have asked questions here and elsewhere,,,and
> > never get what I consider worthy responses.
> >
> > Now this might just me me here talking,,,but I
> > wouldn't want to place a huge bet that this is
> > true.
> >
> > Detector manufacturers,,,just like any other
> > manufacturer,,,,need methods and processes in
> > place to address customers and potential
> customers
> > when things go wrong.
> >
> > Your company has failed here.
> >
> > To list a few of the actual failures.
> >
> > Units not tagged or marked with proper
> > firmware,,to include boxes for the units.
> >
> > No clear cut way for a customer to identify
> faulty
> > face plate material,,,meaning newer faceplates
> not
> > marked for identification.
> >
> > Dealers weren't directed to return to
> manufacturer
> > in stock units--- the units with faulty
> firmware.
> >
> > Dealers it seems we're not even contacted
> > initially on the faulty firmware issue.
> >
> > Silly videos posted before detector was
> released.
> >
> > Too many commonsense related issues here not
> > attended to.
> >
> > I have been waiting a while now,, for White's
> and
> > or yourself to prove me wrong.
> >
> > But it hasn't happened,,it seems.
> >
> > We have seen other manufacturers have
> > problems,,,and I have monitored their
> > handling,,,your methods and processes---NOT
> > CONFIDENCE BUILDING !!!
>
> I am a bit confused with this post TNSS or perhaps
> I am reading it incorrectly, but it seems to
> directly contradict a post you made 2 days ago on
> FMDF about MXSport? Sorry in advance if I
> misunderstood.

I can see why you might have the opinion here you state.

This particular detector does have some good attributes,,and I even commented on some of them,,,but it shouldn't be as hard,,or as much trouble for manufacturer to actually come clean when it comes to getting a particular model detector into the hands of purchasers,,,and the purchasers know indeed what exactly they have bought.

Too much mystery.

And I feel if different methods and processes had been utilized here,,,this whole situation ,,,,would have built more confidence in and with purchasers and potentials purchasers.

I fully expect to see healthy competition among the different manufacturers,,,this is all good,,,,and the way they handle their Shortcomings,,,this too is compared.

In saying all this,,folks do have choices.

Thanks for the reply! Yes, choice is always good!! I guess the part that confused me was that in an earlier post in this thread you stated..."Mine is not working IMO correctly."

Yet on the FMDF thread you seem to really like the unit and it is functioning well?!? Again, just confused, not trying to create more drama!

SeabeeRon Wrote:
-------------------------------------------------------
> Thanks for the reply! Yes, choice is always
> good!! I guess the part that confused me was that
> in an earlier post in this thread you
> stated..."Mine is not working IMO correctly."
>
> Yet on the FMDF thread you seem to really like the
> unit and it is functioning well?!? Again, just
> confused, not trying to create more drama!

Everyone liked them for the first few days,

John,

Besides the forums, where have you seen the units with the hum? We've seen some people posting across various forums that are the same "real life" person, that's why I'm trying to use the real strengths of this communication format. A video would help out immensely!

There is a documentation process in repair and things are sent up the ladder when an issue arises. But sometimes units come back with NO documentation (not even a phone number) in spite of our best efforts to help people provide all the necessary info. I figure if people are choosing to post issues on the forums instead of contacting us directly, it is in my best interests to seek them out to help find the source of the problem. If that intention is not acceptable please let me know.

I appreciate all of the constructive input from those of you who are not just trying to "pile on." Like I said before, any attempts at personal attacks are a complete waste of text, though I applaud the painstaking efforts taken at getting a rise out of me. I'm not going anywhere. Not until the problem is solved. That's my purpose here and I will not stray from it.

If no one is interested in posting a video of the issue, please make sure to properly document the problem when you send in your machine so we can track and fix any problems. I've heard of two people with the backlight hum now. Since I can't replicate the issue here we need to hear/see it in action, either by video or here at the shop.

T

Tom Boykin,

I just sent you an email advising you of an SN and UPS tracking number for a "hummer" I shipped via UPS to Todd at White's. It also has the inoperable "+" button.
It will probably show up there about Tuesday or Wednesday, assuming a day or two faster delivery to the manufacturer than it takes for me to receive one from White's.

Wayne

Pleasant Garden, NC
AT Max, Nokta Impact, MX Sport, Nokta FORS Relic, GPX 4800, Infinium, Racer, Deus, F75SE, Nautilus DMC II (order of acquisition, last to first)

Does an archeologist argue with a plow? A bureaucrat with a bulldozer?

Wayne, you're a heckuva guy. I will have to make you some of my famous brisket with a honey and vinegar mop sauce. We will check it out as soon as we receive it. Thank you!

SeabeeRon Wrote:
-------------------------------------------------------
> Thanks for the reply! Yes, choice is always
> good!! I guess the part that confused me was that
> in an earlier post in this thread you
> stated..."Mine is not working IMO correctly."
>
> Yet on the FMDF thread you seem to really like the
> unit and it is functioning well?!? Again, just
> confused, not trying to create more drama!


Do you have a link for that Ron ? I can't seem to find where he said what you are claiming.

Mr. Boykin,
I hope you enjoyed your well deserved metal detecting trip away from any computers this past weekend? I hope you were able to detect without a worry in the world while digging coin after coin and relic after relic with your properly working MX Sport. It's just nice to get away and leave all worries behind. I know I enjoy such trips.

We all saw that you had an ATpro at your factory. I assume it was for comparing features and performance? If not let us know? Did you notice that the modulated audio on the Atpro is smooth as silk compared to the MXS? Did anyone see that one of the best features of the Atpro was it's 40 points of iron discrimination? These two important features were missed by all in the factory and field. I hope the next set of guts that you install in the MXS's frame will reflect such changes? MXSi anyone?

I think the smart thing to do is invite Garrett ATpro users that really know the machine and let them school you on all it can do. Then set out to make a better one. You can't invite die hard Whites users and "Yes Men" to the plant if you want to learn anything.

PS: Will you make a video showing a properly working modulated audio on a MXS?



Edited 2 time(s). Last edit at 07/28/2016 11:29PM by khouse.

khouse Wrote:
-------------------------------------------------------
> Mr. Boykin,
> I hope you enjoyed your well deserved metal
> detecting trip away from any computers this past
> weekend? I hope you were able to detect without a
> worry in the world while digging coin after coin
> and relic after relic with your properly working
> MX Sport. It's just nice to get away and leave
> all worries behind. I know I enjoy such trips.
>
> We all saw that you had an ATpro at your factory.
> I assume it was for comparing features and
> performance? If not let us know? Did you notice
> that the modulated audio on the Atpro is smooth as
> silk compared to the MXS? Did anyone see that one
> of the best features of the Atpro was it's 40
> points of iron discrimination? These two
> important features were missed by all in the
> factory and field. I hope the next set of guts
> that you install in the MXS's frame will reflect
> such changes? MXSi anyone?
>
> I think the smart thing to do is invite Garrett
> ATpro users that really know the machine and let
> them school you on all it can do. Then set out to
> make a better one. You can't invite die hard
> Whites users and "Yes Men" to the plant if you
> want to learn anything.
>
> PS: Will you make a video showing a properly
> working modulated audio on a MXS?

G'day Kenny where you bin hiding,

I could test it without Bias, I had the one of the 2nd updates and I like Whites and I was not impressed with the model / version I had, and I do have 4 other Whites to compare it with, Lol.

Here is the things that need fixing,

1) VCO

2) Audio Mod

3) Iron Grunt,

4) Back Light / Headphone Hum,

5) Fix the Pin Point Mode because it sets is self to suit Where ever the Gain is Set too and in an Air Test it needs to go to at leased 16 to 17 inches. On a US Quarter, NOTE it needs to be at Maximum distance in all mode regardless as to where the Gain is set.

6) Lower the internal Gain Setting So the user Gain can be used and So the Machine can be used on the Beach because the internal Gain is set way too high.

7) Screen Cracks

8) And the Screen it's Self.

John.



Edited 2 time(s). Last edit at 07/29/2016 12:09AM by auminesweeper.

Kemper94 Wrote:
-------------------------------------------------------
> SeabeeRon Wrote:
> --------------------------------------------------
> -----
> > Thanks for the reply! Yes, choice is always
> > good!! I guess the part that confused me was
> that
> > in an earlier post in this thread you
> > stated..."Mine is not working IMO correctly."
> >
> > Yet on the FMDF thread you seem to really like
> the
> > unit and it is functioning well?!? Again, just
> > confused, not trying to create more drama!


> Do you have a link for that Ron ? I can't seem to
> find where he said what you are claiming.


Here is the link. It was started about 3 months ago and updated one month ago.
[metaldetectingforum.com]