3RD EQUINOX BITES THE DUST...

My new Equinox replacement has went down without ever being put on a rod...BTW IT WAS A USED UNIT THEY SENT ME AS A REPLACEMENT....
[youtu.be]


Edited 2 time(s). Last edit at 07/25/2020 02:28PM by calabash digger.

That is not acceptable.. .. what's up Minelab? Sounds like their employees are not giving a crap and playing funny little childish games. .. not funny kiddies.

The Mighty Nox goes down again!

I'll bet MineLab would send Keith a New unit. LOL

That's what happens when everyone starts telling a company how great they are.
They start thinking they can do no wrong.

The machine is best all around performer made....build quality well is somewhat lacking....

doc holiday Wrote:
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> I'll bet MineLab would send Keith a New unit. LOL

Doc, you crack me up with these one sentence burns. LOL!!

If you send your food back, some cooks will do nasty things to it.

That sucks! The problem is bigger than they are saying.

Minelab has never been known for it's support. Never.

What should have happened.
It should be actually all manufacturers policy to do.
When a replacement unit is sent out to replace a faulty unit.
Manufacturer should register detector part before they ship.
Hence their data base they use should not allow a part that was registered before to be re registered.
And paperwork accompanying replacement t should state as much your new part is registered and paperwork sent with unit should have ser# info for customers records for future whatever.

I have never had any encounters with any detector manufacturer for broken unit.
So Calabash feel free to weight in on what paperwork came with your 3rd unit.

Maybe manufacturers are already doing what I said above.

Others weigh in too.



Edited 2 time(s). Last edit at 07/25/2020 06:36PM by tnsharpshooter.

deleted



Edited 1 time(s). Last edit at 07/25/2020 11:08PM by Curious Mike.

Curious Mike Wrote:
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> I watched your video twice and agree there is obvi
> ously a problem with Minelab's build quality as we
> ll as their customer service. Having said that, I
> would like to know at what point the unit quit wor
> king. Specifically, you mentioned in your video th
> at you were going to update the firmware to the la
> test version 3.0. Were you able to successfully up
> date the firmware? If so, was it at that point the
> unit no longer functioned? I ask because when I us
> ed the Minelab Update Utility today
> to update my Equinox 800 firmware, I was prompted
> that my unit was using version 2.1.12 and was up-t
> o-date. This leads me to think you bricked your un
> it when you attempted the firmware update. Lastly,
> are you saying when you used the Minelab Upd
> ate Utility to update your unit, that a ve
> rsion 3.0 was showing to be available?

You have to download the newest update utility software to get the latest update

Does the latest update stop it from leaking?

I have updated my unit before...It was dead as a brick before update....so no update was done.BTW as I said in the video on further inspection of the control head I found out it was used. So someone had already sent it in..... battery screw was missing..



Edited 1 time(s). Last edit at 07/25/2020 09:26PM by calabash digger.

deleted



Edited 2 time(s). Last edit at 07/25/2020 11:07PM by Curious Mike.

Harold,ILL. Wrote:
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> Does the latest update stop it from leaking?


yes! but you have to pay ''double" to get the 1st tier quality
gaskets from malaysia.

(h.h.!)
j.t.

The problem with the leakage is once you update the electronics as it is at its limits so this causes the box to expand so there is where you start to get leaks. Should have had the updates included in it from the start then there wouldn't be any problems...............>:

Maybe you should switch brands. Garrett won't treat you like that !!!

That does suck to get a used one and then even it craps out. I should mention that the Tarsacci MDT 8000 isn't having a problem with leaks.

It was confirmed by minelab it was a so called refurbished unit....A unit someone sent back because it had problems.......The guy from down under said I would have a new one shipped Monday...

I'm sure Minelab hoped that refurb unit would have slipped under the radar. I still like the Nox, but too fragile for underwater use.



Edited 1 time(s). Last edit at 07/26/2020 09:29PM by Arkansas.

second hand replacement parts

omg Minelab this is shocking support

why you cant just request the owner to send in a pic/vid of the problem and you simply send out replacement part - its that simple your COMPETITION does it -

[www.earthscan.co.nz]